batao.me
Simple and easy feedback using WhatsApp
batao.me is quick to implement and easy to use.
1. You sign up by visiting https://tinyurl.com/2s4jzbup
2. You get a QR code on your WhatsApp
3. Use the QR code to allow your customers to give you feedback.
What is batao?
batao is a WhatsApp based customer feedback solution that is quick to implement and easy to use.
With an easy to use interface, businesses can sign up by scanning the QR code on the right. Sign up takes less than 30 seconds. After sign up, you get a QR code that you can display prominently in your business premises to collect feedback from your customers.
Customers scan the QR code and answer a few basic questions on their WhatsApp. Once they complete the feedback, it is sent to the business owner for analysis and action.
Features
User Friendly
Every employee in the hospital can use it easily.
Assign ticket
Assign the request to specific departments with location and image
Priority
Take charge of your request and set the priority.
Real-time
Get real-time updates via the app notification, mail and SMS.
Request Management
Create, assign, complete, and track your requests in a few clicks.
Escalations
If requests are not closed within a predefined Turn around time, it is escalated.
Reports and Analytics
Collect, analyze, and act on data with a central dashboard, in-depth reports, audit tools, and more.
Mobile friendly
Everything you need to manage, measure, and optimize your organization in the palm of your hand.
Frequently Asked Questions
Yes, from start to finish. iCare was created for the users to stay updated round-the-clock. Therefore, the entire system works on your smartphone seamlessly.
iCare comes with notification feature that makes sure each one in the system stays updated about the tickets. It is also supplimented by a SMS and mail notification
We offer full comprehensive on-boarding training for you and your entire team. Not only that, customer support is included in your membership so you can contact us anytime if you have any issues at no extra cost.
No. The monthly price you are quoted for your organization is all you will have to pay to continue using iCare.
Absolutely, because iCare is fully scalable, it works well for small organizations or with large multi-location organizations with many employees and departments.