{"id":1103,"date":"2020-12-22T07:37:11","date_gmt":"2020-12-22T07:37:11","guid":{"rendered":"http:\/\/patientsmile.in\/?page_id=1103"},"modified":"2020-12-23T17:43:52","modified_gmt":"2020-12-23T17:43:52","slug":"patientsmile","status":"publish","type":"page","link":"https:\/\/patientsmile.in\/index.php\/patientsmile\/","title":{"rendered":"Patient Smile"},"content":{"rendered":"\t\t
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Simplify patient journey with a patient experience solution<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Capture feedback in real-time to address what really matters to your patients. Grow your practice and create a superior patient experience. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Try it now!<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    <\/div><\/form><\/div><\/div>\n <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    What is Patient Smile?<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Patient Smile is a proven and mature approach to measure, monitor and improve patient loyalty at hospitals. The solution has been developed with inputs from the latest thinking and research by Harvard Business School and Bain Consulting into Customer Experience Management and is highly contextualized for the hospitals in India.<\/span><\/p>

    Becoming a patient-centric hospital is imperative to ensure long term success. Unlike infrastructure enhancements, this is an organisational culture change initiative requiring a change in the behaviour of people. The goal is to ensure your ground level caregivers understand your vision for patient empathy and compassion and deliver it in their everyday interactions with patients. It is a journey of continuous improvement for a hospital requiring focus, discipline and patience to stay the course.\u00a0<\/span><\/p>

    We help you chart this direction, lay the necessary processes and systems and then stay the course in this journey. We become your GPS system, helping you understand the progress made, identifying the next course of action and monitoring its execution at the ground level and up.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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