Privacy Policy

Last updated: January 27, 2025

Forum Business Research ("we," "our," "us") operates the Patient Smile App and related services ("Service"). This Privacy Policy outlines how we collect, use, and protect your information when you use our Service.

By using our Service, you agree to the terms of this Privacy Policy. For more details, please visit our website at forumbusinessresearch.com.

1. Information We Collect

We collect the following types of information:

• Information You Provide Directly
  • Personal Information: Includes your organization name, username, and password when creating an account.
  • Contact Information: Such as phone number and email address for communication purposes.
• Other Data Collected
  • Device Information: Device type, operating system, and unique device identifiers.
  • Log Data: IP address, browser type, version, pages visited, time spent, and interaction patterns.
  • Location Information: Approximate location based on your IP address (where applicable).
• Cookies and Tracking Technologies

  Cookies are files with a small amount of data, which may include an anonymous unique identifier. We use cookies to:

  • Provide and personalize the Service.
  • Analyze usage trends and improve functionality.

  You can control cookie preferences through your browser settings. However, disabling cookies may impact your experience.

2. How We Use Your Information

We process your information for the following purposes:

• To provide, operate, maintain and improve the Service.
• To authenticate users and maintain security.
• To send service updates, promotional messages, or critical notifications (based on your preferences).
• To allow you to participate in interactive features when you choose to do so.
• To gather analysis or valuable information so that we can improve the Service.
• To comply with legal obligations or enforce our Terms of Service.

3. Sharing and Disclosure

• Legal Authorities: When required to comply with applicable laws or protect legal rights.

We do not sell your personal information to third parties.

4. Data Retention

We retain your data for as long as necessary to provide the Service and comply with legal obligations. If you wish to delete your account or request data deletion, contact us at info@forumbusinessresearch.com.

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request deletion of your data.
• Opt-Out: Opt out of promotional communications.
• Data Portability: Obtain a copy of your data in a machine-readable format.

To exercise these rights, email us at info@forumbusinessresearch.com.

6. Children's Privacy

Our Service is not intended for individuals under 13. We do not knowingly collect personal information from children. If we become aware of personal information collected from a child without parental consent, we will take immediate steps to remove the information from our servers. Please contact us if you believe a child has provided us with their information.

7. Security

The security of your Personal Information is important to us. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We encourage you to safeguard your account credentials.

8. Links to Third-Party Sites

Our Service does not contain any links to other sites that are not operated by us.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

• Email: info@forumbusinessresearch.com
• Website: https://forumbusinessresearch.com