Become a Patient-centered Organization and Lead the Healthcare Revolution
At Patient Smile, we have everything to take your healthcare services to the next level. By incorporating a comprehensive feedback system combined with a state-of-the-art ticketing system, our range of solutions has everything you need for your healthcare business.
Why Choose Us?
Healthcare organizations that work on the patient-centred model tend to deliver best-in-class care services to the patient. While it enhances the quality of care, it also brings in a lot of perks including both: long-term and short-term. As patients receive the quality of care and attention that they need, not only do your chances of bringing them back to you increase, but you also win considerable referrals.
In addition to this, by employing cutting-edge ticketing tools, you can ensure that important maintenance tasks are handled with the attention that they need. Moreover, with detailed dashboards, you can get a 360-degree view of your organizational staff and make informed business decisions. It can also deliver insights into every level of the organizational working.
Solutions offered by Patient Smile
iCare
Comprehensive and seamless ticketing system that helps various healthcare departments to work as a team. Leverage analytics and reporting to promote a productive environment.
- Request Management
- Real time alerts
- Escalations
- Report and Analytics
iCare+
AI-based ticketing software that interacts with patients and stores their specific requests. Integrated escalation matrix delivers the right platform to track these requests.
- WhatsApp based
- Automatically assign ticket
- Auto reply
- Report and Analytics
Patient Smile
A feedback system that helps deliver the care environment patients want. This helps healthcare organizations to improve their processes and transform their culture.
- Multi-disciplinary approach
- Memories and emotions
- Escalations
- Report and Analytics
Case studies